Emotional intelligence and its impacts on the clinical performance of nurses in general public hospitals
Deldar Morad Abdulah1
Rasoul Sabri Piro2
Yousif Ali Yaseen3
1.Community Health Unit,College of Nursing,University of Duhok,Duhok,Duhok 42001,Iraq2.Psychiatric Nursing Unit,College of Nursing,University of Duhok,Duhok,Duhok 42001,Iraq3.Internal Medicine Department,College of Medicine,University of Duhok,Duhok,Duhok 42001,Iraq
摘要：Objectives: The nursing profession is considered to be at a high risk of workplace stress, workload, and burnout due to the high job demands. The nurses require the appropriate and prompt coping mechanisms to relieve the effects of stress. The nurses have to be emotionally intelligent to overcome the work-related stress to meet the clinical-based duties. But there is a paucity of the effect of emotional intelligence (EI) on the clinical performance of nurses in the literature. Therefore, the role of dimensions of EI in the improvement of clinical performance of nurses was explored in this study.Methods: A total of 194 nurses with different education levels and experiences were included from various clinical departments and shifts of public hospitals in Iraqi Kurdistan.Results: The mean age of the nurses was 29.44 years, with ages ranging from 23 years to 36 years. The nurses were men (56.70％),married (53.10％), non-smokers (86.10％), physically active (55.70％), and irregular physically active (63.90％). Nurses were able to appraise their own emotions but not the emotions of other nurses. They regulated their own emotions but were weak in regulating the emotions of other nurses. They did not utilize emotions in coming up with new ideas and facing obstacles in clinical settings. Generally,the nurses reported that a little clinical performance is required in medical settings. The levels of interpersonal communication and problem solving were improved with an increasing appraisal and regulating own emotions. The level of problem solving was improved with appraising own emotions and utilizing emotions in facing obstacles.Conclusions: Nurses need to know how to regulate others' emotions and utilize these emotions in coming up with new ideas and facing the obstacles positively in medical settings.
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论文发表日期：2021-12-30
在线出版日期：2025-08-15（本平台首次上网日期，不代表文献的发表时间）
页数：8( 381-388 )
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